![]() Put the XBOX One into Troubleshooting mode. If this doesn't correct your fault, move on to the next step.Ģ. ![]() Let your console stay on for a long time - an hour at least. As stated above, if you've got an ethernet cable, plug it in to your XBOX One and router. For all software and hard drive issues, the procedure is as follows:ġ. But in some circumstances, this may not be enough, and your hard drive may have developed a fault that needs further troubleshooting. ![]() That's the way you would think it should be! But this isn't always the case.ĭue to software bugs, internet problems, hard drive issues etc, there may be a time when you have to perform an offline software update. Under normal circumstances, your Xbox One will automatically update your console, and you don't have to lift a finger. So, I replaced the drive myself and put a SSD in it.Software issues are common with the Xbox One console, and it is highly likely you will encounter an issue at some point during the ownership of your Xbox, whichever model you have. In my case, none of their fixes worked and my console needed a new hard drive, but it was out of warranty and their repair cost was much more than the factory fitted Seagate HDD they used in the One X and there was no guarantee I would get my mint condition Scorpio Edition back, or even a replacement Scorpio Edition at all. The Xbox Support site has a page that covers error codes and the actions you can take to try and resolve them, so I would follow that. The E102 error can mean a faulty hard drive, which was the case with my One X. I don't know how you find out what version the public OSU is though, as I can't see this information on their official offline system update support page. ![]() You either have to unenroll the device from the preview program via the Insider app, which will trigger the process to install the stable/public system software on it, or wait for the OSU version to exceed the preview version the device is using, which means not allowing your device to update to another preview version and waiting until Microsoft update the public OSU to beyond the preview version. From what I can remember when I researched how to replace the failing internal hard drive of my One X Scorpio Edition, if your console is in the preview program, then you may not be able to install the OSU on it, as it's often behind the preview system version, so the console will not accept the update. ![]()
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